Refund policy

We want you to be happy with your purchase. Returns and refunds are made at the discretion of the AFFILIATE the item is shipped from or from knowyourh2o.com (The Site). This site may represent multiple AFFILIATE (s) and items in your order may have been shipped to you separately from multiple vendors.

We do not accept returns without prior approval, but some affiliates permit and have specific processes related to return policies and refunds. Please order carefully and review their policies as applicable.

It can take up to 10 business days for the system to process refunds once approved.